The error message should include the missing key. If those sites don't load, troubleshoot connectivity on that server.Ī key is missing in the registry for the application, which may be because the PowerShell script wasn't run after installation. On the server that runs the NPS extension, verify that you can reach and. Verify that your firewalls are open bidirectionally for traffic to and from The NPS server is unable to receive responses from Azure MFA.

Follow the instructions in Troubleshooting the MFA NPS extension to investigate client cert problems.įollow the instructions in Troubleshooting the MFA NPS extension to investigate client cert and ADAL token problems. There may be an issue with how the client certificate was installed or associated with your tenant. Provide as much information as you can about what happened before the error, including tenant id, and user principal name (UPN). Troubleshooting steps for common errors Error codeĬontact support, and mention the list of steps for collecting logs.

If you encounter errors with the NPS extension for Azure Multi-Factor Authentication, use this article to reach a resolution faster. Resolve error messages from the NPS extension for Azure Multi-Factor Authentication

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