They’re also continuing to monitor telemetry to ensure that the issue does not recur. Next steps : Microsoft are continuing to investigate the underlying cause of the issue to determine whether additional action is required. OneDrive desktop app for Windows - Microsoft Support OneDrive desktop app for Windows Here are some answers to the frequently asked questions about the OneDrive desktop app for Windows. Root cause : An authorization problem prevented users from syncing content through the OneDrive for Business desktop client. Scope of impact : Your organization is affected by this event, and some users can’t access the OneDrive for Business sync client from the desktop version.

More Information : Users can still access their OneDrive account using the web application but may be unable to sync changes to-or-from their local OneDrive desktop client.įinal Update : 09:20:00 AM – After extended monitoring, Microsoft have confirmed that the client-side configuration setting that was previously disabled has successfully fixed the issue. Issue Description : Some users can’t sync local content through the OneDrive for Business sync client desktop version.

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